Question 1

How much does a small business website cost?

Accepted Answer

Website pricing depends on the package you choose and whether you add things like hosting, Smart Features, launch bundles, or support later. The pricing and packages pages always show the current live package pricing.

Question 2

How long does it take to build a website?

Accepted Answer

Timing depends on the package, responsiveness during onboarding, and how complete the content is. The How It Works page explains the project stages from enquiry through launch.

Question 3

Do I have to provide the content?

Accepted Answer

You should expect to provide the core business details, services, and source material. Mika Digital structures the site and can guide what content is needed during onboarding.

Question 4

Can you upgrade my current website?

Accepted Answer

Yes. Website upgrades are a separate service path for businesses that already have a website but need better design, structure, or performance.

Question 5

What are Smart Features?

Accepted Answer

Smart Features are add-on tools that help your website do more over time, such as collecting testimonials, running timed promotions, tracking selected enquiries, and updating certain content through the portal without relying on developer scheduling for every recurring change.

Question 6

Can my website connect to the tools my business already uses?

Accepted Answer

Yes. Mika Digital can connect websites to tools such as CRM systems, booking platforms, email marketing tools, payment providers, and automation workflows. Simple connections can fit within the package path, while deeper workflow work is scoped separately.

Question 7

Do you offer custom websites?

Accepted Answer

Yes. If the project needs more advanced functionality, integrations, or broader workflows, Mika Digital can scope it under custom development instead of forcing it into the wrong package. The standard packages are customised template-based websites, not fully custom builds.

Question 8

How does the 50% deposit work?

Accepted Answer

Every website project starts with a 50% deposit. The remaining 50% is due before launch once the build reaches approval stage.

Question 9

Do you help with domain registration?

Accepted Answer

Yes. Mika Digital can help guide new domain registration or connecting an existing domain as part of your website project.

Question 10

Can I get the website, domain, and hosting together?

Accepted Answer

Yes. Mika Digital also offers launch bundles that combine the website package with domain support, hosting setup, and launch preparation in one simpler path.

Question 11

Can you help with hosting?

Accepted Answer

Yes. We can help with hosting setup guidance and launch preparation depending on your project needs.

Question 12

Can you help set up professional business email?

Accepted Answer

Yes. Mika Digital can help set up professional business email on your domain, including mailbox setup, DNS configuration, and connecting it to your usual devices and email apps.

Question 13

Can you help launch the site too?

Accepted Answer

Yes. Launch support is part of making sure the website, domain, and hosting pathway are properly prepared to go live.

Question 14

Can I change the design of the template?

Accepted Answer

The packages customise the template with your branding, content, images, and business details. If you need major design changes beyond the template structure, that moves into additional work or a custom development project.

Question 15

What parts of the website can I change?

Accepted Answer

Mika Digital customises your branding, colours, logo placement, images, headings, service content, calls to action, FAQs, and contact details. The overall layout structure stays tied to the selected template so the project stays efficient and affordable.

Question 16

Can I request more changes later?

Accepted Answer

Yes. Mika Digital can handle post-launch changes for you through website changes, upgrade work, or hourly support blocks when you need more pages or additional adjustments after launch. During the first 30 days after launch, there is also a 4-hour support block for the price of 3.

Question 17

Can I edit the website myself?

Accepted Answer

Standard Mika Digital packages do not currently include a self-managed CMS. If you need updates, Mika Digital handles those changes for you so the site stays consistent and properly managed.

Question 18

What if I need a completely custom website?

Accepted Answer

If your project needs a fully custom design direction or advanced functionality, the right path is custom development rather than trying to stretch a package beyond its intended scope.

Clear answers before the project starts.

Common questions

Clear answers before the project starts.

Common questions