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Direct ordering for food businesses
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Messages and communication

Why customers do not reply

Most people do not reply because they are busy, forgot, or are not ready yet.

Reasons

  1. 1They are busy.
  2. 2They forgot.
  3. 3They are not ready yet.

Solution

Follow up with a short message instead of assuming the lead is gone.

Related articles

Keep going with the next step

How to follow up

A simple follow-up approach that feels helpful instead of pushy.

Read article

Email vs SMS

Use email for detail and SMS for speed when the message needs a faster reply.

Read article

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Contact support or send a request and Mika Digital will help you with the next step.

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Mika Digital

The unified operating system for modern businesses — sites, local discovery, commerce, ordering, and back-office in one ecosystem.

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Mika Digital acknowledges the Traditional Owners of the lands on which we live and work. We pay our respects to Elders past and present.

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