Help Center
Support requests
How to ask for help, what to send, and how urgent issues should be raised.
How to request changes
Send clear website changes so Mika Digital can action them faster with less back-and-forth.
What is included vs billable
Know the difference between small updates that are covered and larger changes that need extra scope.
How long requests take
Typical request timing for small updates and why bigger items may take longer.
When to contact support
Use support for issues, requests, and help when you need a clear next step.
What is a small change
A small change is a simple update that keeps the website accurate without changing how it works.
Why your website is not live yet
A simple expectation guide for the most common reasons a launch is still waiting.