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Leads and enquiries

How fast you should respond

A simple response-time guide for new leads so interest does not go cold.

What this is

This explains how quickly you should reply to new leads.

Why it matters

Fast replies usually improve your chances of winning the work.

How to do it

  1. 1Aim to reply the same day.
  2. 2If you need more time, send a short acknowledgement first.
  3. 3Use SMS for time-sensitive follow-up if it fits the lead.

Related articles

Keep going with the next step

How to respond to leads

Reply quickly, keep it simple, and use the right message channel for the next step.

Read article

What to do if a lead does not reply

A simple follow-up plan when a good enquiry goes quiet after your first message.

Read article

Still need help?

Need help with the next step?

Contact support or send a request and Mika Digital will help you with the next step.

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Mika Digital

The unified operating system for modern businesses — sites, local discovery, commerce, ordering, and back-office in one ecosystem.

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Mika Digital acknowledges the Traditional Owners of the lands on which we live and work. We pay our respects to Elders past and present.

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