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Features & Integrations

Explore built-in website features and deeper custom connections

Smart Features
Practical tools and upgrades that add more capability to your website
Integrations
Connect your website with CRM, booking, and other business systems
Pricing

Hosting & Domains

Help with the technical setup side of launch

Domains
Register a domain or connect one you already own
Hosting
Understand the hosting side of launch
Business Email
Set up professional business email on your domain
Launch support
Final checks and go-live support
My PortalGet Started
Leads and enquiries

How to respond to leads

Reply quickly, keep it simple, and use the right message channel for the next step.

What this is

This is about replying to potential customers.

Why it matters

Fast replies usually lead to more jobs won.

How to do it

  1. 1Open the lead.
  2. 2Use email or SMS.
  3. 3Send your response.

Tips

  1. TipReply within 24 hours.
  2. TipUse SMS for faster replies when it makes sense.

Related articles

Keep going with the next step

How fast you should respond

A simple response-time guide for new leads so interest does not go cold.

Read article

What to do if a lead does not reply

A simple follow-up plan when a good enquiry goes quiet after your first message.

Read article

Email vs SMS

Use email for detail and SMS for speed when the message needs a faster reply.

Read article

Still need help?

Need help with the next step?

Contact support or send a request and Mika Digital will help you with the next step.

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Mika Digital

Boutique web design for small businesses, with clear packages, guided onboarding, and room to scale into client operations.

Call us

0452 504 429

Available Monday to Friday, 9am to 5pm

100% Australian owned

Mika Digital acknowledges the Traditional Owners of the lands on which we live and work. We pay our respects to Elders past and present.

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