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A curated local business directory across Australia
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Direct ordering for food businesses
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For agencies & freelancers
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Leads and enquiries

How to turn a lead into a customer

The short version of converting enquiries into jobs with reply, quote, and follow-up.

What this is

This is about turning enquiries into real work.

Steps

  1. 1Respond quickly.
  2. 2Ask the right questions.
  3. 3Send a quote.
  4. 4Follow up.

Tips

  1. TipMost jobs are won on follow-up, not just the first message.

Related articles

Keep going with the next step

How to respond to leads

Reply quickly, keep it simple, and use the right message channel for the next step.

Read article

When to send a quote

Know the right moment to send pricing once you understand the job properly.

Read article

How to follow up

A simple follow-up approach that feels helpful instead of pushy.

Read article

Still need help?

Need help with the next step?

Contact support or send a request and Mika Digital will help you with the next step.

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Mika Digital

The unified operating system for modern businesses — sites, local discovery, commerce, ordering, and back-office in one ecosystem.

100% Australian owned

Mika Digital acknowledges the Traditional Owners of the lands on which we live and work. We pay our respects to Elders past and present.

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