Products

Practical tools built for small business

A curated local business directory across Australia

Professional websites for small businesses

Simple online stores for small businesses

Direct ordering for food businesses

Small business back-office — coming soon

For agencies & freelancers

Custom Development About

Leads and enquiries

Lead statuses explained

A quick guide to the common lead stages from new enquiry to won or lost.

What this is

This shows the simple stages used to track a lead.

Statuses

1New: just received
2Contacted: you replied
3Qualified: good opportunity
4Won: became a customer
5Lost: did not convert

Related articles

Keep going with the next step

How to turn a lead into a customer

The short version of converting enquiries into jobs with reply, quote, and follow-up.

How to view your leads

Open the lead list, click into an enquiry, and review the details that matter first.

Still need help?

Need help with the next step?

Contact support or send a request and Mika Digital will help you with the next step.

View leads help Contact support

MD

Mika Digital

The unified operating system for modern businesses — sites, local discovery, commerce, ordering, and back-office in one ecosystem.

100% Australian owned

Mika Digital acknowledges the Traditional Owners of the lands on which we live and work. We pay our respects to Elders past and present.

Products

Mika Locals Mika Sites Mika Store Mika Order Mika ERP Light — coming soon Pro Studio Refer & Earn Custom Development

Company

About Blog Contact FAQ

Legal

Privacy Policy Terms of Service Disclaimer Cookies Contact

© 2026 Mika Digital™

Chat with usWhatsApp