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Features & Integrations

Explore built-in website features and deeper custom connections

Practical tools and upgrades that add more capability to your website

Connect your website with CRM, booking, and other business systems

Hosting & Domains

Help with the technical setup side of launch

Register a domain or connect one you already own

Understand the hosting side of launch

Set up professional business email on your domain

Final checks and go-live support

My Portal Get Started

Leads and enquiries

Lead statuses explained

A quick guide to the common lead stages from new enquiry to won or lost.

What this is

This shows the simple stages used to track a lead.

Statuses

1New: just received
2Contacted: you replied
3Qualified: good opportunity
4Won: became a customer
5Lost: did not convert

Related articles

Keep going with the next step

How to turn a lead into a customer

The short version of converting enquiries into jobs with reply, quote, and follow-up.

How to view your leads

Open the lead list, click into an enquiry, and review the details that matter first.

Still need help?

Need help with the next step?

Contact support or send a request and Mika Digital will help you with the next step.

View leads help Contact support

MD

Mika Digital

Boutique web design for small businesses, with clear packages, guided onboarding, and room to scale into client operations.

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Available Monday to Friday, 9am to 5pm

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Mika Digital acknowledges the Traditional Owners of the lands on which we live and work. We pay our respects to Elders past and present.

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