What this is
All messages are tracked in your system so you can keep the conversation in one place.
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Keep going with the next step
How replies are tracked
Understand how messages stay tied to the same conversation instead of turning into scattered updates.
Read articleHow to manage conversations
Keep requests, customer replies, and follow-up clear by using one conversation flow.
Read articleStill need help?
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Contact support or send a request and Mika Digital will help you with the next step.