Simple help for the parts of Mika Digital you use most.
Browse quick guides for onboarding, website updates, enquiries, booking, billing, and support.
Getting started
The first steps after signup, onboarding, and what to expect next.
View categoryYour website
How your website works, what is included, and how to request updates.
View categoryLeads and enquiries
Understand leads, view new enquiries, and keep follow-up moving.
View categoryQuotes and invoices
How quotes, invoices, and billing steps are handled in Mika Digital.
View categoryMessages and communication
Where to send requests, when to use email or SMS, and how updates are shared.
View categoryBooking
How booking works, what customers see, and how booking options are set up.
View categoryFeatures and upgrades
Add-ons, upgrades, and what Smart Updates means for your website.
View categoryDomain, hosting, and email
Connecting your domain, hosting basics, and business email guidance.
View categorySupport requests
How to ask for help, what to send, and how urgent issues should be raised.
View categoryFeatured guides
Start here first
What happens after signup
See what happens after signup, from portal access to onboarding and the first setup steps.
How to complete onboarding
Fill in the basics, upload what you have, and keep your website moving without feeling blocked.
How long your website takes
A simple website timeline and the most common things that can slow it down.
Understanding your dashboard
Learn what your dashboard shows and which areas to use first.
What is a lead
A lead is someone who contacts you through your website and could become a customer.
How to respond to leads
Reply quickly, keep it simple, and use the right message channel for the next step.
Email vs SMS
Use email for detail and SMS for speed when the message needs a faster reply.
What features are available
A simple overview of add-ons and features that can expand what your website does.
What is a domain
Your domain is the website address people type in to find your business online.
How to request changes
Send clear website changes so Mika Digital can action them faster with less back-and-forth.
What is included vs billable
Know the difference between small updates that are covered and larger changes that need extra scope.
Why your website is not live yet
A simple expectation guide for the most common reasons a launch is still waiting.
Popular guides
Useful next reads
What happens after signup
See what happens after signup, from portal access to onboarding and the first setup steps.
What is a lead
A lead is someone who contacts you through your website and could become a customer.
How to turn a lead into a customer
The short version of converting enquiries into jobs with reply, quote, and follow-up.
How to create a quote
The simple quote flow: add the details, send it clearly, and keep the next step obvious.
When to upgrade
A few simple signs that your business has outgrown the current setup and needs more support.
How to connect your domain
The simple version of domain connection: provide access and Mika Digital handles the rest.
How to request changes
Send clear website changes so Mika Digital can action them faster with less back-and-forth.